General inquiries
New around here? Start with the basics.
General inquiries
New around here? Start with the basics.
What is web hosting?
A Web hosting is a service that allows you to store your website/application files on a web server, making it accessible to everyone online. Shared hosting is one of the most known types of hosting – it employs shared server resources. The more successful a website becomes, the more resources it will require to run smoothly.
At Heroxhost we offer -
1. Shared Hosting - Linux & Windows Hosting
2. Business Hosting
3. Cloud Hosting
4. VPS Server
5. Dedicated Hosting.
What are the different types of web hosting options Heroxhost offers?
Another great question. Heroxhost offers multiple website hosting options to fit the various needs and budgets of our customers. Shared Hosting, Business Hosting, Reseller Hosting, and VPS Servers are our standard options, however we also offer specialized hosting for specific website building applications like WordPress and WooCommerce. Each platform is built on reliable, high-performance servers and is supported by our 24/7 expert support teams.
What type of customer support does Heroxhost offer with their web hosting?
Heroxhost offers 24/7 professional customer support with all of our web hosting plans for no additional cost. You can call us or live chat with us at any time and a dedicated support will assist you with any inquiry or concern you may have. Support is available for all web hosting plans, so no matter what platform you need, know that we are here to help you every step of the way.
Can i transfer my website/domain to Heroxhost?
Yes, You can easily transfer you domain and website to Heroxhost fro other providers easily. Just get in touch with our customer support. They will transfer your website easily.
How to connect domain name with web hosting?
You can easily connect your domain to web hosting by pointing Domain to Heroxhost Nameservers. You will find you nameserver in your client area section.
Can i upgrade to higher plans after purchasing ?
If you’re planning to upgrade from any plan to higher plan you can easily uprgrade your by our one click upgrade, No Data Loss, No Downtime will be faced. Try out our best Hosting plans
About Web Hosting
Confused about which plan ?
What is shared Hosting ?
Shared Hosting service is a web hosting service where server resource are shared with other user on same server.
What is business Hosting ?
Business Hosting plans are for those you have higher traffic or ecommerce store, Our Business hosting comes with upto 6x times more resources as compared to shared hosting.
What is VPS servers or VPS Hosting ?
Virtual Private Server (VPS) is hosting is virtually mimics dedicated server. VPS hosting is popular choice because it is generally lower in cost than dedicated hosting but provides better reliability, security, and performance than shared hosting.
What is SSL Certificate ?
SSL certificates stand for Secure Socket Layer that enable websites to move from HTTP to HTTPS, HTTPS is more secure and gain visitor trust.
What is dedicated Hosting or Dedicated Server ?
Dedicated server are the most powerful option for hosting or running large scale applications or big ecommerce stores. Dedicated server comes with dedicated resources with more powerful hardware, security and performance.
Do we provide managed servers ?
Yes, We provide managed server on our dedicated and VPS servers with an extra cost.
VPS and Dedicated Servers
Seamless performance for website.
Which OS is supported on VPS and Dedicated Servers ?
Our Virtual Private Server and Dedicated server supports almost all version of Linux OS and our servers are also supports windows OS.
Server comes with any protection ?
Yes, Our server comes with DDOs protection and firewall protections. Which helps in protection your server from external attacks.
Can i upgrade VPS server to higher plan ?
You can easily rescale your VPS server to higher plan with our one click upgrade option or simply you can contact our customer support to easily upgrade to next plan.
Can I install custom software on my private server?
Yes, you can. You can make your VPS server into a web server, VPN server, game server, or others. The best feature of a VPS server service is the unmatched level of control over your resources and server.
VPS and Dedicated server comes with dedicate IP address ?
Yes, you will get dedciated 1x IPv4 & IPv6 address with all of our servers. Our server comes with full root access so you do whatever you want.
Domains & Other Questions
Learn about domain, plans, payments, and more.
Web hostin plans come with one click Installer ?
Yes, Our all web hosting plans comes with one click 400+ Script installer. Install and deploy you favourite CMS with one single click installer.
Do you take backups ?
Another great question. We know that your data is very important. So we can take 7 days backup of our servers.
I have a domain from other provider, Can i buy hosting from Heroxhost ?
You can buy domain names from other domain providers and point them to your Heroxhost server. You can also transfer your existing domain name to Heroxhost. Simply contact our Customer Success team – we will be happy to help!
For how many year i can register domain name ?
Domain name can be register for 1 year to 10 years of registration. You can alos renew domain for multiple year.
How to register domain name from Heroxhost ?
By visiting our domain page Register Domain. You can search your desired domain name and register your dream domain easily.
Do I get technical support with Heroxhost ?
Because we know that best technology is only as good by the people behind it. That’s why we offer experts with 24/7 phone support, plus a lot more.
